FAQ

Salt nics are a type of eliquid, they are normally around 20mg in strengths and used exclusively in pod mods, or at much lower wattages than regular eliquid. Nic Salts allow the vaper to smoke much higher nicotine percentages without the harshness in the throat that typically happens when smoking high nicotine in regular freebase nicotine.

Freebase nicotine is the original nicotine in e-liquids. It creates a strong throat hit, which can feel a bit too strong at super high nicotine strengths. Nicotine freebase feels harsher on the throat, and suits people who prefer that feeling or who like to puff little and often throughout the day.

PG stands for propylene glycol and VG stand for vegetable glycol, this is the base ingredients of eliquid. PG is generally a much thinner substance and carries flavouring well, VG is much thicker is sweet and produces much more vapor. The ratio will be different depending on which type of device the eliquid is designed to be used with. E-liquids for sub-ohm tanks will have more VG ratio, eliquids for pods and pen style ecigs will have 50/50 or more PG heavy ratio.

A sub-ohm tank is a tank with a coil head with a resistance below 1 ohm. A sub-ohm tank will generally produce much more vapour and provide a warmer more flavourful vape experience. Sub-ohm tanks are normally used with low nicotine eliquid, and a high VG percentage. Sub-ohm tanks are also paired with box mods as they are more demanding on batteries and require higher wattages to vape to their full potential.

An RTA/RDA are rebuildable atomizers, meaning you must build and install your own coils and wicking materials. These are normally only for advanced users, and can be dangerous to use for new users.

If your vape tastes burnt, it normally means your coil is burnt out, this can happen for a variety of reasons, sometimes if you fire the mod without enough eliquid in the tank, the coil will burn out, it can also occur over time as the coil degrades and gets clogged. Simply changing the pod or coil will resolve this issue. You must also ensure you wick and prime your new coils so they don’t burn out immediately.

Coils can be changed as often as you like, they can be changed when you notice a decrease in flavour, or until they completely stop working! Normally the user will be able to tell from the taste and type of vape they are getting when is best for them to change the coil. The longer you use a coil, the more it will degrade, coil can be used anywhere from one week to 4 weeks.

All sales are final. We do not offer refunds or exchanges on any of our products regardless of whether they have been used or not. Please choose carefully. If you have any questions about our products, please contact us by email before placing an order.

Wrong Item claims must be reported to us within 48 hours from the day you receive it and return us the product within 7 days of delivery in unused condition with original packaging. You must take good care of the items while they’re in your possession. After the inspection process same product will be provided in the exchange of damaged product or can offer refund/another product if the particular product no available in stock.

We do not guarantee compatibility between items. If you have any questions about compatibility, please do your research or send us a question before placing your order. We will not accept returns due to incompatibility